Privacy Policy

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Effective Date: October 20, 2025
Last Updated: October 20, 2025

 

At Matita’s Cleaning Service, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.matitascleaning.com, contact us, or book a service.

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1. Information We Collect

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We may collect personal information in the following ways:

• Information you provide directly: such as your name, email address, phone number, and any details shared through our contact or booking forms.

• Booking details: including your service requests, preferred dates, and service location.

• Automatically collected information: such as IP address, browser type, device information, and pages visited, which help us improve our website and user experience.

• Cookies: Our site may use cookies or similar technologies to enhance functionality and analyze website traffic.

 

2. How We Use Your Information

 

We use the information we collect to:

• Provide and manage cleaning services you request

• Respond to inquiries or messages

• Improve our website and customer experience

• Send service confirmations, reminders, or updates related to your bookings

• Comply with legal requirements and prevent fraudulent activity

 

3. How We Share Your Information

 

We do not sell or rent your personal information. We may share limited data only when necessary to:

• Complete your booking or payment processing (e.g., through Wix or other secure third-party services)

• Comply with legal obligations or respond to lawful requests

 

4. Data Security

 

We take reasonable steps to protect your personal information against loss, misuse, or unauthorized access. However, please note that no online platform is 100% secure.

 

5. Your Rights

 

You have the right to:

• Request access to your personal data

• Request correction or deletion of your information

• Opt out of marketing communications at any time

To make a request, please contact us at matitascleaningservice@gmail.com.

 

6. Third-Party Links and Services

 

Our website may contain links to other websites (such as Google Maps or social media platforms). We are not responsible for the privacy practices of these external sites.

 

 

7. Updates to This Policy

 

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

 

8. Contact Us

 

If you have any questions about this Privacy Policy or how your data is handled, please contact:

📧 matitascleaningservice@gmail.com
📍 Round Lake Beach, Illinois